Legal
Privacy Policy
ProFund Partners LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us via SMS or other channels.
Information We Collect
We may collect personal information you voluntarily provide when contacting us, including your name, email address, phone number, and any details about your financing needs. When you communicate with ProFund Partners LLC via SMS, we may also collect your phone number and the content of your messages.
How We Use Your Information
We use the information we collect to respond to your inquiries and provide customer support, facilitate introductions to lending partners, and improve our services. We will not use your data for any other purpose without your written consent.
SMS Privacy
ProFund Partners LLC values the privacy of your SMS communications and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
SMS data is used solely to respond to your inquiries and facilitate conversations with our team. We employ industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction.
We will not disclose SMS contact or content data to third parties unless required by law or necessary to protect the rights, property, or safety of ProFund Partners LLC, its users, or others.
Protection of Your Data
ProFund Partners LLC employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Disclosure of Your Data
ProFund Partners LLC does not sell or rent your personal information to third parties. We may disclose your information only when required by law or necessary to protect the rights, property, or safety of ProFund Partners LLC, its users, or others.
Your Rights
You have the right to access, correct, or delete your personal data, including SMS contact or content data, except where retention is required by law. To exercise your rights, please contact us at hq@profund.io or 203-577-5363.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For tax purposes, the law requires us to keep basic information about our customers for six years after they stop being customers.
Changes to This Policy
ProFund Partners LLC reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website.
Contact Us
If you have questions or concerns, please contact us at hq@profund.io or 203-577-5363.